Tuesday, June 13, 2023

Night of the Runbooks: a DevOps horror story

It was a dark and stormy night...

Not really, of course; it was warm and pleasantly mild (the weather never seems to co-operate on these occasions), but indulge me by imagining appropriate meteorological conditions for the spine-tingling story I'm about to relate.

It was Morgan's very first night on call, and they were a mite nervous, as you can imagine. They would be solely responsible for an online system handling thousands of users, millions of transactions, including credit card payments, and if anything went wrong, they would have to deal with it. Somehow.

Fortunately, automated monitoring checks would be keeping an eye on the system second by second, ready to send an alert to Morgan's phone if any problems were detected. So as the warm summer evening wore on, Morgan settled into a comfortable chair with a blood-chilling tale of terror, phone within reach, and relaxed a little.



from Hacker News https://ift.tt/TKSHA8X

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