Everyone who's spent 3 hours talking a parent through downloading and installing a Zoom client understands exactly why they're doing this. Mine are unable to (1) reliably download a zip file; (2) navigate to that file using Finder; (3) run something inside it.
By the time we were done -- I use copilot (basically VNC with NAT punching built in) -- and I got control of the laptop to just do it myself, there were 7 downloads and 4 unzip attempts.
My MIL and I have literally had facetime pointed at her laptop while I directed her where to to get copilot running for the quarterly cleansing-of-the-spyware.
from Hacker News https://ift.tt/2JMWxCg
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